Invalid Login

The login information entered is not valid. Please double check to make sure the information was entered correctly, using the REO ID and Loan ID.

Retry Login

If your information is correct, this property has not yet been sent to us by Fannie Mae or is ineligible for the Utility Management Program. Please contact your Fannie Mae Sales Rep to determine specific property eligibility.

If a property was recently purchased by Fannie Mae it may be too new and will arrive via our daily Files from Fannie Mae shortly. Once it has been received and is eligible, you will be sent a Welcome Letter with a direct link to opt-in for needed services. If in the next two business days you still have not received a Welcome Letter email or you are still not able to log on to our website, please then escalate this issue to the Fannie Mae Utility Management inbox at utility_management@fanniemae.com